Services

Everything you need to ship with confidence

Track Packages

Real‑time tracking and delivery progress from a personalized dashboard.

Delivery

Request last‑mile delivery and skip the branch visit entirely.

Email Notifications

Opt in for timely arrival alerts and promotional offers.

Freight Forwarding

Air and sea freight options. Use your dashboard to access the US warehouse address.

Credit Card Services

Shop online with our card in exchange for cash—no credit checks required.

Rewards

Earn perks for shipping with us. Watch your inbox for offers.

How it works

Four straightforward steps to get started

1
Create your free account

Sign up here in minutes

2
Shop online

Buy from your favorite stores locally or overseas with ease

3
Use our US address

We receive, secure, and prepare your items for shipping

4
Track & get notified

Follow delivery progress and receive real-time notifications

Frequently Asked Questions

Everything you need to know

Your package typically arrives within 4–5 days after it reaches our warehouse. We'll keep you updated with real-time tracking notifications throughout the journey.

Keep your item value under US$100 where possible. Jamaica Customs may charge fees on items valued at or above US$100. Always declare accurate values to avoid delays.

Restricted items vary by country regulations. For the official list of prohibited and restricted items, please refer to Jamaica Customs Authority.

Absolutely! We handle both air and sea freight services. Large or bulky items can be shipped via sea freight for cost-effective delivery. Contact us for a custom quote.

Yes, invoices are mandatory. They help us declare the contents and value to Customs, ensuring smooth clearance and delivery of your items.

We're open Monday to Friday from 9:00 AM to 5:00 PM, and Saturdays from 10:00 AM to 4:00 PM. Our online portal is available 24/7 for your convenience.

Start shipping with confidence

Create your account in minutes and access real‑time tracking and delivery requests.

Get in Touch

We're here to help with all your shipping needs

Business Hours
Monday – Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 4:00 PM
Location
Kingston, Jamaica
Customer Portal
Access your account 24/7 at Rushpak Xpress